توليد إجراءات التشغيل ووثائق العمليات
يلاحظ كيف يسوّي الناس شغلهم فعلاً — عبر تسجيل الشاشة، أو الشرح خطوة بخطوة، أو طلب إن الشخص يروي وش يسوّي — ويولّد مسودة إجراء تشغيل معياري توثّق العملية. المسودة تروح لإنسان للمراجعة والاعتماد قبل ما تصير النسخة الرسمية. مفيد بشكل خاص للشركات اللي عند كبار مشغّليها معرفة ضمنية غير موثّقة: النمط يخلّيك تلتقط هالمعرفة خلال ساعات بدل الأيام اللي ياخذها أحد عشان يكتب الإجراء من الصفر.
المتطلبات تصف قدرات يحتاجها النمط في بيئتك، مو الموردين اللي لازم تشتريهم. أي نظام يملأ متطلباً يحقّقه — وهذا اللي يخلّي الكتالوج قابلاً للنقل عبر الذيل الطويل من أدوات الشركات الصغيرة والمتوسطة.
process_capture_sourceHow the process gets observed. Screen recording, narrated walkthrough, or interview transcript.
- screen recording tool with annotation
- structured interview with the operator
- narrated walkthrough captured during normal work
existing_sop_corpusExisting SOPs the pattern reads to learn the firm's documentation conventions (style, structure, level of detail).
- existing wiki SOPs folder
- structured SOP library in a docs tool
- shared drive with previously written procedures
draft_review_destinationWhere the drafted SOP goes for human approval. Operator and a designated reviewer both need to validate before publishing.
- draft folder in the wiki with review-comment functionality
- shared doc with the operator and reviewer
- draft section in the SOP management tool
approved_sop_destinationWhere approved SOPs land once reviewed and signed off. Becomes the new official version.
- published wiki pages with version history
- SOP management tool with formal approval workflow
- structured library accessible to relevant teams
screen_context_resolverWhen the recording shows screens of internal tools, identify which tools and screens to make instructions specific. Significantly improves SOP usability.
- tool-aware screen recognition with custom training
- operator manually labels screens during capture
- structured tool inventory the pattern matches against
- 01Process capture starts: operator records or narrates the process being documented
process_capture_source - 02Read existing SOPs to learn the firm's documentation style
existing_sop_corpusقرار Skip if existing_sop_corpus not filled. - 03Transcribe narration and analyze screen activity step by step
- 04Resolve screen context (which tools, which screens) where available
screen_context_resolverقرار Skip if screen_context_resolver not filled. - 05Generate structured SOP draft: purpose, prerequisites, step-by-step procedure, exception handling, related processes
- 06Flag steps where the operator's narration was unclear or where the screen activity didn't match the explanation
- 07Route the draft to review destination for operator and reviewer
draft_review_destination - 08On approval, publish to the approved SOP destination with proper versioning
approved_sop_destination
مخرجات منظّمة ينتجها هذا النمط. أنماط ثانية وأنظمة العملاء تقدر تشترك فيها، وهكذا يتركّب الكتالوج مع الوقت.
process_inventory_signalCatalog of processes captured over time, useful for operational visibility into what the team actually does.
- operations leadership reviews
- process improvement initiatives
- audit preparation
tribal_knowledge_extraction_progressPer-team tracking of how much undocumented knowledge has been captured, useful for de-risking key-person dependencies.
- people ops succession planning
- operational continuity reviews